Know more about eligibility
![A woman holding an orange question mark.](/sites/default/files/styles/390_x_280/public/2021-06/person-question-content-tile-382x281.png.webp?itok=cYU_JE0H)
Frequently asked questions
Browse through frequently asked questions, like how donation is affected by medication, tattoos, travel, and more.
Find your answer![illustration of two call centre workers wearing headsets](/sites/default/files/styles/390_x_280/public/2021-06/call-centre-content-tile-382x281.png.webp?itok=Vs1wEJL9)
Contact us
Couldn’t find what you were looking for in our FAQs? That’s OK — our team can help. Just get in touch.
Contact us![Illustration of three people next to a blood drop](/sites/default/files/styles/390_x_280/public/2021-06/group-blood-content-tile-382x281.png.webp?itok=g68YfPkC)
Why we ask questions
You might wonder why we ask a lot of questions when it comes to donating. It's about safety: for you and the person receiving your donation.
See testing and safetyDetails to know
Let's take a closer look at some of the common reasons why you might not be able to donate straight away: